TERMS AND CONDITIONS
All TIMEA TALIAN DESIGNS jewellery is made to order and handmade from natural materials, therefore no two items are ever exactly alike. This adds to its unique appeal. However, the jewellery you receive will match the product description and photograph as closely as possible.
Please read these carefully before using our web site or placing any orders with us.
SIZING
For accurate sizing, measure your wrist directly using a paper measuring tape or a piece of string. Wrap it around your wrist snugly and then measure the length with a regular ruler. Refer to our size chart to select the appropriate size.
XS 14-15cm/ 5.5-6 inches
Small 15-16.5 cm/ 6-6.5 inches
Medium 16.5 -17 cm/ 6.5-7inches
Large 17.5-19 cm/ 7-7.5 inches
HANDLING AND WEAR
This user manual is designed to provide you with essential information and care instructions to ensure that you enjoy your jewellery for years to come.
LEATHER JEWELLERY CARE
- Avoid exposure to harsh chemicals, such as chlorine, perfume, or cosmetics, as they can damage the leather.
- Remove jewellery before engaging in activities such as swimming, showering, or exercising - Store your jewellery in a cool, dry place away from direct sunlight and moisture to prevent oxidation and discoloration.
- Avoid excessive bending or stretching of leather components to prevent deformation or cracking.
- Periodically condition the leather using a leather conditioner or moisturizer to maintain its suppleness and prevent drying out.
- If your leather jewellery gets wet, pat it dry with a soft cloth and allow it to air dry naturally. Avoid using heat sources such as hair dryers, as they can damage the leather.
STAINLESS STEEL CARE
Stainless steel is highly durable and resistant to tarnishing, but proper care will help maintain its shine:
- Clean stainless steel jewellery regularly with a soft, lint-free cloth to remove fingerprints, dust, and smudges.
- Avoid using abrasive cleaners or harsh chemicals that can scratch or damage the surface of the stainless steel.
- Store stainless steel jewellery separately from other metals to prevent scratching and minimize the risk of tarnishing.
GEMSTONE AND ELASTIC STRETCH JEWELLERY CARE
Here are a few simple guidelines to keep your jewellery looking at its best for years:
- Avoid exposure to household chemicals, perfume, hairspray and cosmetics - put your jewellery on after applying cosmetics and hair products.
- Remove jewellery before showering.
- Do not use silver dip on items with stones, pearls or oxidisation as it is known to remove colour from certain types of porous stones, for example pearls, and if your jewellery has an oxidised finish the dip will remove the patina.
- To minimise scratching, it is advisable to store your jewellery separately, so they do not touch and scratch each other.
- Be cautious not to overstretch the band, as it may affect its elasticity over time.
By following these care instructions and safety precautions, you can enjoy your leather and stainless steel jewelry for years to come, maintaining its beauty and quality. If you have any questions or concerns, please don't hesitate to contact us for assistance.
PAYMENT
Payment through the webshop is made by PayPal. You can pay simply and securely by credit or debit card through PayPal without having to open a PayPal account
DELIVERY AND PACKAGING
Most pieces are made to order and sent out to you within one week, unless otherwise specified.
When we receive your order, we send you a confirmation email. If you do not receive a confirmation email directly from Timea Talian Designs in 24 hours, we may not have been notified about your purchase. Then please contact us.
Deliveries are made through a courier designated by us and must be signed for upon receipt at the address held by us in your personal details.
Your jewellery will come beautifully packaged in a gift box or in a stylish pouch.
WARRANTY
TIMEA TALIAN DESIGNS jewellery items are guaranteed for a period of 12 months, from the date of purchase, for damage and/or defects caused by fair wear and tear. Your TIMEA TALIAN DESIGNS jewellery item will be repaired or replaced free of charge, provided that the fault falls within the terms of guarantee. Use which is unreasonable or inconsistent with normal use, dismantling or repair by persons other than authorised repair specialists are not covered by this guarantee. This guarantee does not detract from the rights and claims of the consumer provided by applicable national law.
RETURNS and EXCHANGES
At TIMEA TALIAN DESIGNS, we prioritize your satisfaction with our products. If your purchase requires repair, kindly reach out to us promptly for assistance.
Please make sure your items are returned new, unused and with all tags still attached. Because of the nature of these items, unless they arrive damaged or defective, the following items can't be returned or exchanged:
- Custom or personalised orders
- Earrings
- Items on sale
Return and Exchange Period:
- Should you find yourself unsatisfied with your purchase, you have a 14-day window from the date of receipt to initiate an exchange or return. Please note that custom-made items are excluded from this policy.
Notification and Process:
- Upon receiving your returned item, we will send you an email confirmation.
- We will then issue you a full store credit for the returned item.
We value your patronage and strive to make your shopping experience with us as enjoyable as possible. If you have any questions or require further assistance regarding returns or exchanges, please don't hesitate to contact us.
Timea Talian Designs does not accept any item sent back without prior consultation and notification.
TRUNK SHOW EVENT
Host a Trunk Show and receive a complimentary piece of TIMEA TALIAN Jewellery!
Details:
Host a Trunk Show event and earn a free piece of exquisite TIMEA TALIAN Jewellery.
For further details and inquiries, please contact us.
This is an excellent opportunity to showcase our stunning jewellery pieces while earning a special reward. Contact us today to learn more about hosting a Trunk Show event.